Findings †secondary research Essay

The assert of mainland China was effected in 1912 and thus has a long history of experience in the Chinese tilling industry. The bank gained velocity in 1994, after it assumed the portion of a state owned commercial-grade bank and in 2003. The loosening of Chinese economy and the growth of the banking sector has seen rapid growth of Chinese banks into self sustaining institutions of profit despite state control. Bank of China has been loyal to adapt to these changes and has thus benefited over the years.The overall line of products profile of the Bank of China involves, commercial to include corporate as well up as retail banking. In addition it has engaged in treasury business as well as conducts pecuniary institutions banking. The corporate banking segment adds financial services to customers with a count on to provide them total solutions for all their financial requirements. (About Bank of China,. 2006). On the other hand retail banking is designed to provide custome rs personal banking services to include savings deposits, credit carts and to the high economic value customers wealth management business.The treasury business segment includes provision of facilities for coin trading, management of bloods, secured debts, financing within and overseas and other ancillary fund management services. As a banking financial institution, the Bank of China provides clearing, lend between banks and custodian services to banks, brokerage houses, funds and insurance operators. The bank claims to be customer centered and has a rich experience of providing banking services, thereby establishing its credentials in the rapidly growing Chinese economy.It is thus providing a complete range of services for personal as well as business banking. HSBC as a prime component of the HSBC group has a vast experience and presence in the spheric banking industry. HSBC has enhanced its global presence over the years by dynamically adjusting to the growing gainsay of fitt ing in global services in a local anaesthetic World with typical local needs. Thus it fashions itself as the Worlds local bank. HSBC provides a wide range of personal and business banking bundles on a innovation of platforms to provide value based services to the customer. These have been covered in detail in the previous chapter.To highlight the same a view of the wide range of business insurance packages that have been made getable by the bank, to include virtually all the possible contingencies for which insurance is essential by business such as small business for upset less than ? 1 million or less than 10 employees, commercial packaged insurance, customer packaged insurance, business car insurance, keyman insurance for principals in the business should indicate the depth of services provided by it. The insurance package also covers share holders and partners, professional indemnity and trade credit.It is therefore unmixed that HSBC has been providing complete banking so lutions for individuals as well as corporate. Questionnaire to Customers Bank of China and HSBC The investigator prepared a questionnaire related to the study and 40 clients across a wide cross section of personal and corporate customers were requested to clear part in it.These included 10 customers each from Bank of China and HSBC, London. The questionnaire is at Appendix. Multiple choices have been provided to the respondents to ease response as well as collation and analysis. Detailed findings on response to questionnaire are as given below.